Privacy Policy
Introduction
Bonnell Electric Limited (“Bonnell”,"we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridebonnell.com ("Website") and purchase our electric dirt bikes and electric bicycles ("Products"). By using our Website and purchasing our Products, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following types of information about you:
1.1. Personal Identification Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit/debit card details, billing address)
1.2. Technical Data:
- IP address
- Browser type and version
- Time zone setting
- Browser plug-in types and versions
- Operating system and platform
- Device information
1.3. Usage Data:
- Information about how you use our Website and Products
- Products you viewed or searched for
- Page response times, download errors, length of visits to certain pages, page interaction information
1.4. Marketing and Communications Data:
- Your preferences in receiving marketing from us and your communication preferences
- Feedback and survey responses
2. How We Use Your Information
We use the information we collect in the following ways:
2.1. To Provide and Manage Our Services:
- Process and fulfill your orders, including sending emails to confirm your order status and shipment
- Manage payments and prevent fraudulent transactions
- Provide customer support
2.2. To Improve Our Website and Products:
- Analyze and understand how our Website is used
- Develop new products, services, features, and functionality
2.3. To Communicate with You:
- Send administrative information, such as updates to our terms, conditions, and policies
- Send you marketing and promotional communications if you have opted-in to receive such information
2.4. To Comply with Legal Obligations:
- Ensure compliance with applicable laws and regulations
- Respond to legal requests and prevent harm
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:
3.1. Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4. Protection of Our Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, or to prevent fraud or abuse of our Website or Products.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
6. Your Rights
You have certain rights regarding your personal data, including the right to:
6.1. Access: Request access to the personal data we hold about you.
6.2. Correction: Request correction of any inaccurate or incomplete personal data.
6.3. Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
6.4. Objection: Object to the processing of your personal data under certain conditions.
6.5. Restriction: Request the restriction of processing your personal data under certain circumstances.
6.6. Data Portability: Request the transfer of your personal data to another organization, or directly to you, under certain conditions.
6.7 Appropriate Age of Access: Our Services are not intended for anyone under 13. We do not knowingly collect personal information from children under 13. If we become aware that this has occurred, we will delete the information promptly. Parents or guardians who believe their child has shared personal information with us should contact us so we can take appropriate action.
6.8 To exercise your rights, please contact us.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us understand how you use our Website and improve its functionality. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.