Legal
App Policies
Data handling, privacy, and terms that apply when you use the Bonnell e-MTB app and related services.
Data Retention Policy – BONNELL e-MTB App
Effective Date: 1 April 2026
Bonnell retains user data only as necessary for operational and legal purposes.
1. Retention PeriodAccount data: Retained while the account is active.
Inactive accounts: Deleted after 24 months of inactivity.
Logs and analytics: Retained for 1 year.
2. Deletion RequestsUsers may request deletion of their data at any time by contacting us. Requests are processed within 30 days.
3. Third-Party DataData obtained via Google, Facebook, or Apple login is retained only as necessary for authentication and account management.
4. Legal ObligationsWe may retain data longer if required by law or for legitimate business purposes.
5. SecurityData is securely stored and deleted using industry-standard practices.
Privacy Policy – BONNELL e-MTB App
Effective Date: 1 April 2026
Bonnell (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
1. Information We CollectWhen you use third-party login providers such as Google, Facebook, or Apple, we may collect: Name, Email address, Profile picture (if available), and Unique user ID provided by the authentication provider.
We may also collect usage data, device information, and app interaction data to improve our services.
2. How We Use Your InformationWe use your information to create and manage your account, authenticate your identity, provide and improve app functionality, and communicate with you regarding updates or support.
3. Third-Party ServicesWe use third-party authentication providers. Your use of these services is subject to their privacy policies.
4. Data SharingWe do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:
4.1. Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service.
4.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4. Protection of Our Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, or to prevent fraud or abuse of our Website, App or Products.
5. Data SecurityWe implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data RetentionWe will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
7. Your RightsYou have certain rights regarding your personal data, including the right to:
7.1. Access: Request access to the personal data we hold about you.
7.2. Correction: Request correction of any inaccurate or incomplete personal data.
7.3. Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
7.4. Objection: Object to the processing of your personal data under certain conditions.
7.5. Restriction: Request the restriction of processing your personal data under certain circumstances.
7.6. Data Portability: Request the transfer of your personal data to another organization, or directly to you, under certain conditions.
7.7. To exercise your rights, please contact us.
8. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
Terms of Service – BONNELL e-MTB App
Effective Date: 1 April 2026
By accessing or using Bonnell, you agree to these Terms.
1. Use of the AppYou agree to use the app lawfully and not misuse the service.
2. Account RegistrationYou may register using third-party login providers. You are responsible for maintaining account security.
3. User ResponsibilitiesYou agree not to violate laws or regulations, interfere with the app’s operation, or attempt unauthorized access.
4. Intellectual PropertyAll content, branding, and software are owned by Bonnell or its licensors.
5. TerminationWe may suspend or terminate access if terms are violated.
6. DisclaimerThe app is provided “as is” without warranties of any kind.
7. Limitation of LiabilityWe are not liable for indirect or incidental damages arising from use of the app.
8. Changes to TermsWe may update these Terms. Continued use indicates acceptance.
9. ContactIf you have any questions or concerns about this Terms of Service please contact us.