App Policies

EFFECTIVE DATE: 1 APRIL 2026

Bonnell retains user data only as necessary for operational and legal purposes.

1.Retention Period

• Account data: Retained while the account is active.
• Inactive accounts: Deleted after 24 months of inactivity.
• Logs and analytics: Retained for 1 year.

2.Deletion Requests

Users may request deletion of their data at any time by contacting us. Requests are processed within 30 days.

3.Third-Party Data

Data obtained via Google, Facebook, or Apple login is retained only as necessary for authentication and account management.

4.Legal Obligations

We may retain data longer if required by law or for legitimate business purposes.

5.Security

Data is securely stored and deleted using industry-standard practices.

EFFECTIVE DATE: 1 APRIL 2026

Bonnell (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

1.Information We Collect

When you use third-party login providers such as Google, Facebook, or Apple, we may collect: Name, Email address, Profile picture (if available), and Unique user ID provided by the authentication provider.

We may also collect usage data, device information, and app interaction data to improve our services.

2.How We Use Your Information

We use your information to create and manage your account, authenticate your identity, provide and improve app functionality, and communicate with you regarding updates or support.

3.Third-Party Services

We use third-party authentication providers. Your use of these services is subject to their privacy policies.

4.Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy:

4.1. Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service.

4.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4. Protection of Our Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, or to prevent fraud or abuse of our Website, App or Products.

5.Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your personal information, we cannot guarantee its absolute security.

6.Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

7.Your Rights

You have certain rights regarding your personal data, including the right to:

7.1. Access: Request access to the personal data we hold about you.

7.2. Correction: Request correction of any inaccurate or incomplete personal data.

7.3. Deletion: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

7.4. Objection: Object to the processing of your personal data under certain conditions.

7.5. Restriction: Request the restriction of processing your personal data under certain circumstances.

7.6. Data Portability: Request the transfer of your personal data to another organization, or directly to you, under certain conditions.

7.7. To exercise your rights, please contact us.

8.Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

EFFECTIVE DATE: 1 APRIL 2026

By accessing or using Bonnell, you agree to these Terms.

1.Use of the App

You agree to use the app lawfully and not misuse the service.

2.Account Registration

You may register using third-party login providers. You are responsible for maintaining account security.

3.User Responsibilities

You agree not to violate laws or regulations, interfere with the app's operation, or attempt unauthorized access.

4.Intellectual Property

All content, branding, and software are owned by Bonnell or its licensors.

5.Termination

We may suspend or terminate access if terms are violated.

6.Disclaimer

The app is provided “as is” without warranties of any kind.

7.Limitation of Liability

We are not liable for indirect or incidental damages arising from use of the app.

8.Changes to Terms

We may update these Terms. Continued use indicates acceptance.

9.Contact

If you have any questions or concerns about this Terms of Service please contact us.

EFFECTIVE DATE: 12 AUGUST 2026

Bonnell is committed to protecting user privacy and managing personal data responsibly. This Data Retention and Deletion Policy explains how long we retain information collected through the Bonnell e-Moto app and what happens to that information when an account is deleted.

1.Data Retention

We retain personal data only for as long as reasonably necessary to provide and operate the e-Moto app, maintain security, comply with legal and regulatory obligations, resolve disputes, prevent fraud or misuse, and protect our legitimate business interests.

Unless a longer period is required or permitted for the purposes described below, our standard retention periods are:

• Account and profile data: Retained for as long as the user's account remains active.
• App and vehicle-related data: Data associated with use of the e-Moto app, connected vehicles, devices, settings, or app functionality may be retained while the account is active and as reasonably necessary to provide the relevant services.
• Inactive accounts: Accounts that have been inactive for more than 24 months may be deleted or anonymized.
• Technical logs, diagnostics, and security records: Generally retained for up to 24 months, unless a longer period is reasonably necessary for security, fraud prevention, investigation, or legal compliance.
• Analytics data: Generally retained for up to 24 months. Aggregated or anonymized information that can no longer reasonably be linked to an identifiable user may be retained for longer.

2.Account and Data Deletion

Users may request deletion of their account and associated personal data at any time.

Where account creation is available through the e-Moto app, users will be provided with a readily accessible method to initiate account deletion from within the app. We may also provide a web-based method for submitting an account deletion request.

When an account deletion request is completed, we will delete or anonymize personal data associated with the account, except for information that we are required or permitted to retain for legal, regulatory, security, fraud-prevention, dispute-resolution, contractual, or other legitimate purposes.

Deletion requests will generally be completed within 30 days, unless applicable law permits or requires a different period.

Deleting the e-Moto app from a device does not by itself delete the user's e-Moto account or data stored on our systems.

3.Data We May Retain After Account Deletion

Certain information may be retained after an account has been deleted where reasonably necessary, including for:

• compliance with applicable laws, regulations, court orders, or other legal obligations;
• security, fraud prevention, abuse prevention, and investigation of suspected unlawful activity;
• establishing, exercising, or defending legal claims;
• resolving disputes and enforcing applicable agreements;
• maintaining records of transactions where retention is legally required; and
• maintaining backup and disaster-recovery systems for a limited period.

Where data is retained for one of these purposes, access will be limited and the data will not be used for unrelated purposes.

Residual copies may remain temporarily in secure backup systems until they are overwritten or deleted in accordance with our backup retention procedures.

4.Third-Party Sign-In Services

If users sign in to e-Moto using a third-party authentication provider, such as Sign in with Apple, Google, or Facebook/Meta, we may receive information necessary to authenticate the user and manage their e-Moto account.

We retain this information only for as long as necessary for authentication, account management, security, and the other purposes described in this Policy.

Deleting an e-Moto account does not automatically delete the user's account with Apple, Google, Facebook/Meta, or another third-party provider. Users may need to manage those accounts separately through the relevant provider.

5.Service Providers and Third Parties

We may use service providers to host, process, analyze, secure, or otherwise support data used by the e-Moto app.

When an account or associated personal data is deleted, we will take reasonable steps to delete the relevant data from our systems and, where applicable, instruct service providers processing that data on our behalf to delete or anonymize it, subject to applicable legal and permitted retention requirements.

6.Legal and Regulatory Retention

We may retain certain information for longer than the standard periods stated above when required or permitted by applicable law or when reasonably necessary to comply with legal obligations, respond to lawful requests, protect users and our services, prevent fraud, or establish, exercise, or defend legal claims.

When the applicable retention purpose expires, the information will be deleted or anonymized in accordance with our data-management procedures.

7.Security and Disposal

We use reasonable technical and organizational safeguards designed to protect retained personal data against unauthorized access, loss, misuse, alteration, or disclosure.

When personal data reaches the end of its applicable retention period, we delete, anonymize, or otherwise securely dispose of it using appropriate industry-standard practices.

8.Contact and Deletion Requests

Users may submit privacy or data-deletion requests using the account deletion functionality provided within the e-Moto app or through the deletion request method identified on the ridebonnell.com website or app-store listing.

We may take reasonable steps to verify the identity of the person submitting a request before processing it.

For privacy questions or assistance with account or data deletion, users may contact Bonnell using the contact details provided in our Privacy Policy.

EFFECTIVE DATE: 12 AUGUST 2026

BONNELL (“BONNELL,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect information when you use the BONNELL e-Moto App (“App”), create or manage a BONNELL account, connect or register a compatible BONNELL e-Moto, or otherwise interact with services made available through the App.

1.Information We Collect

Depending on how you use the App, we may collect and process the following categories of information.

1.1 Account Information

When you create or use a BONNELL account, we may collect information such as:

• name;
• email address;
• account identifier;
• authentication information or tokens; and
• other information necessary to create, authenticate, secure, and manage your account.

If third-party authentication or identity services are used, we may receive information necessary to authenticate your account from the relevant provider.

1.2 Bike and VIN Information

When you add, register, connect, or manage a bike through the App, we may collect information relating to that bike, including:

• Vehicle Identification Number (VIN);
• bike or vehicle identifiers;
• information necessary to associate a bike with your BONNELL account; and
• information relating to bikes registered or added to your Garage.

A VIN is associated with the relevant bike and may also be associated with your account while the bike is registered to or managed by you through the App.

1.3 Garage and Settings Data

We collect information that you provide or generate when using the App's Garage and settings functionality, including:

• bikes added to your Garage;
• bike-to-account associations;
• App preferences;
• user-selected settings;
• bike-related settings and configurations; and
• other information necessary to save and synchronize your App experience.

1.4 Device, Technical, and Usage Information

We may collect technical information relating to your use of the App, such as:

• device and operating-system information;
• App version;
• technical identifiers;
• authentication and session information;
• diagnostic and crash information;
• log information; and
• information about interactions with and use of the App.

We use this information to operate, secure, troubleshoot, maintain, and improve the App and our services.

2.How We Use Your Information

We may use the information described above to:

• create, authenticate, secure, and manage your BONNELL account;
• associate compatible bikes and VINs with your account;
• provide and maintain Garage functionality;
• save and synchronize your preferences, settings, and configurations;
• provide the functionality and services available through the App;
• operate, maintain, troubleshoot, and improve the App;
• provide customer support and respond to requests;
• maintain the security and integrity of our systems and services;
• detect, investigate, and prevent fraud, misuse, unauthorized access, or other security incidents;
• maintain appropriate business and service records;
• comply with applicable legal, regulatory, accounting, and reporting obligations; and
• establish, exercise, or defend legal claims where necessary.

We will not use personal data for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.

3.Service Providers

We use third-party service providers to operate and support the BONNELL e-Moto App and related services. These providers may process personal data on our behalf where necessary to provide their services.

Our service providers include:

3.1 Google Firebase

We use Google Firebase services to support App infrastructure and functionality. Depending on the Firebase services enabled in the App, Firebase may process information such as account or authentication information, device or technical identifiers, App usage information, diagnostic information, crash data, and other information required to provide the relevant Firebase services.

Google processes information in accordance with its applicable terms and privacy policies.

3.2 Microsoft

We use Microsoft services for cloud, infrastructure, business, or related technology services. Microsoft may process or store information on our behalf where necessary to provide those services.

Microsoft processes information in accordance with its applicable terms and privacy policies.

3.3 Odoo

We use Odoo for business and operational systems. Where necessary, information relating to customers, accounts, bikes, VINs, support, or other operational records may be processed through Odoo to support our business operations and customer services.

Odoo processes information in accordance with its applicable terms and privacy policies.

We require service providers processing personal data on our behalf to handle that information in accordance with applicable data-protection requirements and our contractual arrangements with them.

4.How We Share Information

We do not sell your personal data.

We may disclose or make personal data available in the following circumstances:

4.1 Service Providers

We may share information with service providers, including Google Firebase, Microsoft, and Odoo, where necessary for them to provide hosting, infrastructure, authentication, data storage, analytics, diagnostics, business systems, customer support, security, or other services on our behalf.

4.2 Business Transfers

If BONNELL is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, personal data may be transferred as part of that transaction, subject to applicable law.

4.3 Legal Requirements

We may disclose information where required by applicable law, regulation, legal process, court order, or a valid request from a competent public authority.

4.4 Protection, Security, and Fraud Prevention

We may disclose information where reasonably necessary to protect the rights, property, security, or safety of BONNELL, our users, or others; enforce our agreements or policies; investigate suspected fraud or misuse; or protect the security and integrity of the App and related services.

5.Data Security

We implement reasonable technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, misuse, or access.

These measures may include access controls, authentication mechanisms, secure communications, monitoring, and other appropriate technical and organizational safeguards.

However, no electronic transmission, storage system, or information-security measure can guarantee absolute security.

6.Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy applicable legal, regulatory, accounting, security, and reporting requirements.

Our general retention periods are:

• Account information: Retained while your BONNELL account is active.
• Bike, VIN, Garage, and settings data: Retained while associated with an active account or for as long as reasonably necessary to provide the relevant App and bike-related services.
• Inactive accounts: Accounts that have been inactive for more than 24 months may be deleted or anonymized.
• Technical logs, diagnostic information, and analytics: Generally retained for up to 24 months, unless a longer period is reasonably necessary for security, fraud prevention, investigation, or legal compliance.

When personal data is no longer required, we will delete or anonymize it in accordance with our data-retention procedures.

Aggregated or anonymized information that can no longer reasonably be associated with an identifiable individual may be retained for longer.

7.Account and Data Deletion

You may request deletion of your BONNELL account and associated personal data at any time.

Where account creation is available through the App, BONNELL will provide a method for initiating account deletion from within the App. We may also provide an online method for requesting account deletion outside the App.

When an account deletion request is completed, we will delete or anonymize personal data associated with the account, including applicable account, Garage, settings, and bike-association information, except for information that we are required or permitted to retain.

Certain information may be retained where reasonably necessary for:

• compliance with legal, regulatory, accounting, or reporting requirements;
• fraud prevention, security, and abuse prevention;
• resolving disputes;
• establishing, exercising, or defending legal claims;
• maintaining records that we are legally required to retain; or
• protecting BONNELL, our users, and our services.

Where information is retained following account deletion for one of these purposes, it will be retained only for the applicable purpose and for no longer than reasonably necessary or legally required.

Residual copies may remain temporarily in secure backup and disaster-recovery systems until they are deleted or overwritten in accordance with our backup-retention procedures.

Deleting or uninstalling the BONNELL e-Moto App from your device does not automatically delete your BONNELL account or data stored on our systems.

Account deletion requests will generally be processed within 30 days, subject to applicable legal requirements.

8.Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal data, including the right to:

8.1 Access — Request information about and access to personal data that we hold about you.

8.2 Correction — Request correction of inaccurate or incomplete personal data.

8.3 Deletion — Request deletion of your personal data, subject to applicable legal exceptions and retention requirements.

8.4 Objection — Object to certain processing of your personal data where applicable.

8.5 Restriction — Request restriction of certain processing of your personal data where applicable.

8.6 Data Portability — Request a copy of certain personal data in a portable format or request its transfer where required by applicable law.

You may exercise available privacy rights through functionality provided in the App or by contacting us using the contact information below.

We may take reasonable steps to verify your identity before processing a privacy request.

9.International Data Processing

BONNELL and its service providers may process or store personal data in countries other than the country in which you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal data.

10.Children's Privacy

The BONNELL e-Moto App is not intended to collect personal data from children except where permitted by applicable law.

If we become aware that we have collected personal data from a child in circumstances where parental or guardian consent was required but not obtained, we will take appropriate steps to delete the information.

11.Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our data practices, our service providers, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before material changes take effect.

12.Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights or request account deletion, please contact:

For account deletion, you may also use the account deletion functionality available within the BONNELL e-Moto App where provided.

EFFECTIVE DATE: 12 AUGUST 2026

By accessing or using the BONNELL e-Moto App (“App”), you acknowledge that you have read, understood, and agree to these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

1.Use of the App

You agree to use the App lawfully, responsibly, and only for its intended purposes.

The App may allow you to connect to, configure, or change settings on a compatible BONNELL e-Moto or other compatible vehicle (“Bike”). Certain settings available through the App can directly affect how the Bike operates and responds to rider inputs.

You are responsible for understanding the effect of any setting before changing or enabling it.

You must not use the App in a manner that is unsafe, unlawful, interferes with the App's operation, compromises its security, or could cause harm to another person or property.

2.Minimum Age and Eligibility

You must be at least 18 years old to use the App independently.

If you are under 18, you may use the App only with the consent and supervision of a parent or legal guardian and where permitted by applicable law. Your parent or legal guardian must review and agree to these Terms on your behalf.

Use of the App does not authorize you to operate a Bike where you do not otherwise meet applicable age, licensing, registration, insurance, or other legal requirements.

3.Account Registration and Security

You may be required to create an account to access certain features of the App.

You are responsible for maintaining the confidentiality and security of your account and for activity conducted through your account.

You must only add, connect, register, configure, or control a Bike that you own or are authorized to use.

You are responsible for preventing unauthorized persons from accessing your account, the App, or settings for a Bike associated with your account.

4.User and Rider Responsibilities

You acknowledge that operating an e-Moto, electric motorcycle, e-bike, or other motorized vehicle involves inherent risks, including loss of control, collision, property damage, serious injury, and death.

You are responsible for the safe operation of your Bike and for determining whether you have the necessary experience, skill, and ability to operate it and use the features made available through the App.

You agree that you are responsible for:

• operating the Bike safely and within your abilities;
• ensuring the Bike is in safe working condition before riding;
• wearing appropriate protective equipment, including a properly fitted helmet;
• complying with applicable laws and regulations;
• using settings appropriate for your skill level, Bike, terrain, and riding conditions;
• maintaining control of the Bike at all times; and
• stopping use of the Bike or a feature if you experience unexpected or unsafe behavior.

The availability of a setting or feature in the App does not mean that its use is safe, appropriate, or legal in every location or circumstance.

5.Bike Settings and Changes to Bike Behavior

Depending on the Bike, controller, firmware, and available functionality, App settings may affect characteristics including:

• throttle response and sensitivity;
• acceleration and power delivery;
• torque;
• regenerative braking;
• motor braking;
• throttle modulation;
• power or speed settings;
• Wheel Lift Assist; and
• other performance or riding characteristics.

You acknowledge and agree that changing these settings may cause the Bike to behave differently from its previous configuration.

You are responsible for the settings you select and for understanding their effect before riding the Bike.

After changing a setting that affects Bike behavior, you should test the Bike carefully in a safe and controlled environment away from traffic, pedestrians, obstacles, and other hazards before normal operation.

Do not adjust performance-related Bike settings while riding.

6.Wheel Lift Assist

6.1 Enhanced-Risk Feature

Wheel Lift Assist is an advanced riding feature intended for riders who understand its operation and the risks associated with lifting the front wheel of a Bike.

Wheel lifts and riding with the front wheel elevated involve an increased risk of loss of control, overturning the Bike, collision, serious bodily injury, death, and property damage.

Do not enable or use Wheel Lift Assist unless you understand these risks and have the necessary experience and riding ability.

6.2 Effect on Bike Behavior

By enabling Wheel Lift Assist, you acknowledge and understand that the Bike's controller and associated software may automatically intervene in or modify Bike behavior based on the settings you select.

Depending on the Bike, controller, firmware, and configuration, Wheel Lift Assist may affect or control:

• regenerative braking;
• throttle;
• throttle modulation;
• motor output; and
• other controller behavior,

including in response to Bike angles or other parameters selected by you.

Wheel Lift Assist does not replace rider control, skill, judgment, or responsibility. You remain responsible for controlling the Bike at all times.

6.3 Rider-Selected Settings

You are responsible for selecting Wheel Lift Assist settings appropriate for your own experience, skill level, Bike, terrain, environment, and riding conditions.

You acknowledge that different settings can materially change how and when the Bike responds and that a setting appropriate for one rider or condition may be unsafe for another.

6.4 Instructions and Safety Requirements

Before using Wheel Lift Assist, you must:

• review all instructions, warnings, and safety information provided for the feature;
• watch any instructional video required or provided by BONNELL;
• understand how the feature and its settings affect Bike behavior;
• select your own settings based on your experience, ability, Bike, and riding conditions; and
• initially test the feature in a safe and controlled environment away from traffic, pedestrians, obstacles, and other hazards.

If you do not understand the operation or effect of Wheel Lift Assist, do not enable or use the feature.

Wheel Lift Assist should not be used in hazardous conditions, including high-traffic areas, around pedestrians or bystanders, on wet or icy surfaces, near obstacles, or in any situation where a loss of control could reasonably endanger you or another person.

6.5 Wheel Lift Assist Acknowledgment and Assumption of Risk

By enabling or using Wheel Lift Assist, you acknowledge and agree that:

• Wheel Lift Assist is an advanced feature involving inherent and increased riding risks;
• lifting the front wheel changes the stability, steering, braking, and handling characteristics of the Bike;
• use of the feature may result in sudden or unexpected changes in Bike behavior;
• electronic systems, sensors, software, controllers, or other components may malfunction or behave unexpectedly;
• no electronic rider-assistance feature can eliminate the risks associated with wheel lifts;
• you have reviewed and understood the available instructions and warnings;
• you are responsible for selecting and understanding your settings;
• you voluntarily choose whether to enable and use Wheel Lift Assist; and
• you remain responsible for maintaining control and safely operating the Bike.

To the fullest extent permitted by applicable law, you voluntarily assume the risks associated with your use of Wheel Lift Assist, including the risk of loss of control, falls, collisions, property damage, serious bodily injury, or death.

7.Modifications and Unsupported Configurations

You are responsible for modifications made or authorized by you to your Bike, controller, firmware, software, electrical system, or other components.

Modifications outside BONNELL's recommendations or supported configurations may cause unexpected or unsafe behavior and may affect compatibility, functionality, support, or warranty coverage, subject to applicable law and applicable warranty terms.

You must not modify, circumvent, manipulate, or interfere with the App or its safety or security mechanisms.

8.Compliance With Laws

You are responsible for complying with all applicable laws and regulations relating to your use and operation of the Bike.

This may include age restrictions, licensing, registration, insurance, speed or power restrictions, equipment requirements, traffic laws, and restrictions on where or how a Bike may be operated.

The availability of a feature, setting, power level, or configuration through the App does not represent a determination by BONNELL that its use is lawful in your jurisdiction.

9.Intellectual Property

All content, branding, designs, software, interfaces, graphics, trademarks, and other intellectual property made available through the App are owned by or licensed to BONNELL and are protected by applicable intellectual property laws.

You may use the App only for its intended purposes and in accordance with these Terms.

10.Software, Connectivity, and Updates

App functionality may depend on compatible Bike hardware, controllers, firmware, mobile devices, operating systems, connectivity, and third-party services.

Features may occasionally be unavailable, interrupted, delayed, or affected by software errors, connectivity issues, hardware or sensor failures, incorrect configurations, or other technical conditions.

You are responsible for keeping the App and applicable Bike software or firmware updated to versions recommended by BONNELL.

You must not rely on the App or any software-based feature as a substitute for safe riding practices, rider judgment, proper maintenance, or inspection of your Bike.

11.Termination

We may suspend or terminate your access to the App or particular features if you violate these Terms, misuse the App, create a security or safety risk, or where suspension or termination is reasonably necessary to comply with applicable law or protect BONNELL, our users, or third parties.

You may stop using the App at any time and may request deletion of your account in accordance with the BONNELL e-Moto App Privacy Policy and available account-deletion functionality.

12.Disclaimer

To the fullest extent permitted by applicable law, the App and its features are provided “as is” and “as available” without warranties of any kind, whether express or implied.

BONNELL does not warrant that the App, Bike settings, or any rider-assistance feature will be uninterrupted, error-free, or capable of preventing accidents, loss of control, injury, death, or property damage.

No App feature, including Wheel Lift Assist, is a substitute for proper rider training, attention, judgment, Bike maintenance, or safe riding practices.

Nothing in these Terms excludes or limits any warranty, right, remedy, or liability that cannot lawfully be excluded or limited.

13.Limitation of Liability

To the fullest extent permitted by applicable law, BONNELL and its affiliates, officers, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the App or its features.

You acknowledge that changing Bike settings or enabling performance-related features can alter Bike behavior and that you are responsible for selecting appropriate settings and safely operating and controlling the Bike.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

14.Changes to These Terms

We may update these Terms from time to time to reflect changes to the App, Bike functionality, safety requirements, our business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain renewed acceptance.

Continued use of the App following an update constitutes acceptance of the updated Terms to the extent permitted by applicable law.

15.Privacy

Our collection, use, retention, and deletion of personal data in connection with the App are described in the BONNELL e-Moto App Privacy Policy.

16.Contact

If you have questions or concerns about these Terms of Service, please contact: